PRS-FM & L'OPEROSA d.o.o. has the knowledge and satisfied clients
Our many years of experience in property planning, construction, control and maintenance have made PRS-FM one of the FM market leaders. We are well known for our relationship with our clients which is different from the usual service provider – client relationship. Our clients are our equal partners – we believe that our partner’s success and growth is also our own.
Quality and professional services
We listen to and understand our client’s needs. We recommend best practices and deliver high-quality service according to your needs. Our big advantage is that we provide a complete FM service. Because of this, our clients don’t have to additionally hire other providers of similar services. We also keep track of each step in our work and of all resources that were used and recommend preventive measures in order to optimize the use of material resources.
Using new technologies
We always keep up with new technologies, especially in the field of energy management, to provide our clients with the best FM solutions.
Meeting deadlines
As our clients trust us with managing their business operations and time, we have a great responsibility towards them to justify their expectations. Therefore, it is our priority to keep track of and meet agreed deadlines so that our clients’ value and our efficiency would not be compromised at any moment.
Standardization of business processes
In order for us to optimize business processes and manage them efficiently, all requests that we receive are processed through CAFMS (Computer Aided Facility Management System), which is easily adapted to our client’s needs. Apart from having an important role in our processes, CAFMS also enables our clients to monitor all work being carried out on their property. They can access the system and check the status of all work activities at any time.
The system consists of 16 integrated software modules:
- Central monitoring module for controlling all activities
- Buildings
- Systems and components
- Archive of all drawings and documentation (according to the location, equipment, orders)
- Planned maintenance (control lists, work, materials…)
- Help Desk: Emergency maintenance (SLA, notifications…)
- Condition and condition assessment (NS3424)
- Contracts
- Projects, investment projects management
- Fire protection
- Energy management
- Rental and space management
- Finances (budgets, cost centers, cost account…)
- Reports
- Contacts
- Administration
Our company meets all the requirements of current applicable legislation connected to Quality Management (ISO 9001:2008), Environment Management System (ISO 14001:2004) and Occupational Health and Safety Management System (OHSAS 18001:2007).
Employee education
Our employees who are in daily contact with our clients are our biggest asset and investing in their education is a permanent process that pays off in many ways. We focus on educating engineers so that they could find the best solutions, field workers, who are in constant contact with our clients, and our employees who provide a 24-hour support and take necessary steps as quickly as possible.